Privacy Policy

Your trust is at the center of our care – both for your vehicle and your data.

1. Introduction

SilkShUpineAuto values your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the Swiss Federal Data Protection Act (FADP) and EU GDPR.

2. What We Collect

  • Contact details (name, email, phone) via forms
  • Vehicle information submitted by you
  • Website usage data via cookies and analytics tools
  • Booking preferences and notes you provide

3. How We Use Data

  • To respond to inquiries and schedule appointments
  • To personalize and deliver services
  • To analyze website performance
  • To comply with legal obligations

4. Analytics & Cookies

We use Google Analytics to understand website traffic. You can control cookie usage via your browser or through our cookie banner. Learn more via Google’s Cookie Policy.

5. Your Rights

You have the right to:

  • Request access to your personal data
  • Request corrections or deletion
  • Withdraw consent at any time
  • Request data portability (where applicable)

6. Security

Your data is securely stored on encrypted servers. Access is limited to authorized staff only, and all data transfers are SSL-protected.

7. Sharing

We do not sell your data. We may share minimal data only with trusted service providers (e.g. payment, booking software) under strict confidentiality terms.

8. Contact

For privacy questions or data requests, contact:

Email: [email protected]
Address: Untere Bahnhofstrasse 73, 6990 Cassina d'Agno, Switzerland

Last updated: May 8, 2025